Starbucks Refreshers are coffee drinks that don’t look like or taste like coffee, but provide the caffeine jolt that many of their customers are looking for nonetheless. And as an added bonus, they are coffee drinks that are much lower in calories and fat than many of their traditional hot or iced lattes. Coffee for the lactose intolerant too!
Starbucks has done something else smart, and that is that they have created a self-reinforcing product loop that allows for three different preparations and use cases for the same basic product, all in a single summer product launch:
- A customizable cafe preparation with multiple sizes and fresh fruit
- A canned, chillable pre-mixed portable preparation
- An extremely portable VIA DIY preparation without the water
In addition to being sold in their stores and licensed locations, the can and VIA preparation can be distributed via Starbucks’ existing grocery distribution channels.
Starbucks Refreshers are a great example of taking components of your brand and other organizational assets and leveraging them to create new products that people might not have thought about you creating, but that feel like natural extensions to them instead of a stretch.
Starbucks Refreshers are also a great example of looking at your raw materials in a new way and as a result a new product solution in born.
What might happen if you looked at your raw material inputs in a new way?
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