2013 will be the perfect storm of necessity and opportunity: some economies will do OK(-ish), others will be shaky, but whatever market or industry you're in, those who understand & cater to changing consumer needs, desires and expectations will forever have plenty of opportunity to profit. A remapped global economy, new technologies (or 'old' technologies applied in new ways), new business models... hey, what's not to like?
Hence this overview of 10 crucial consumer trends (in random order) for you to run with in the next 12 months. Onwards and upwards:
Hence this overview of 10 crucial consumer trends (in random order) for you to run with in the next 12 months. Onwards and upwards:
1. PRESUMERS & CUSTOWNERS
As consumers will embrace even more ways to participate in the funding, launch and growth of (new) products and brands that they love, expect pre-ordering, crowdfunding and consumer equity to compete with traditional consumption in 2013...
Read more, including examples from ZaoZao and Barclaycard »
Read more, including examples from ZaoZao and Barclaycard »
2. EMERGING²
While the last two decades were about developed markets catering to emerging ones, and emerging markets increasingly catering to developed ones, it's now time to get ready for an explosion in products and services from emerging markets for emerging markets...
Read more, including examples from Lenovo and Peak Games »
Read more, including examples from Lenovo and Peak Games »
3. MOBILE MOMENTS
For those wondering where ‘mobile’ will head next, one behavioral insight should give you plenty to run with: in 2013, consumers will look to their mobile devices to maximize absolutely every moment, multi-if-not-hypertasking their experiences, purchases and communications...
Read more, including examples from SnapChat and Jana »
Read more, including examples from SnapChat and Jana »
4. NEW LIFE INSIDE
One sign-of-the-times eco-trend for 2013: the phenomenon of products and services that quite literally contain new life inside. Rather than being discarded or even recycled (by someone else), these products can be given back to nature to grow something new, with all the eco-status and eco-stories that come with that...
Read more, including examples from Molson and Tierra Patagonia »
Read more, including examples from Molson and Tierra Patagonia »
5. APPSCRIPTIONS
Digital technologies are the new medicines. In 2013, expect consumers to turn to the medical profession and medical institutions to certify and curate health apps and technologies, or to “prescribe” them, much as they prescribe medicines as part of a course of treatment...
Read more, including examples from Happtique and Proteus Digital »
Read more, including examples from Happtique and Proteus Digital »
6. CELEBRATION NATION
Emerging markets will proudly export and even flaunt their national and cultural heritage in the next 12 months. Symbols, lifestyles and traditions that were previously downplayed if not denied will be a source of pride for domestic consumers, and objects of interest to global consumers...
Read more, including examples from NE-Tiger and Sulwhasoo »
Read more, including examples from NE-Tiger and Sulwhasoo »
7. DATA MYNING
To date, the ‘big data’ discussion has focused on the value of customer data to businesses. In 2013 expect savvy shoppers to start reversing the flow, as consumers seek to own and make the most of their lifestyle data, and turn to brands that use this data toproactively offer customers help and advice on how to improve their behavior and/ or save money...
Read more, including examples from Movenbank and Kroger »
Read more, including examples from Movenbank and Kroger »
8. AGAIN MADE HERE
The perfect storm of consumers’ ever-greater lust for NEWISM and niches, the expectation of (instantly!) getting just the right product, ongoing eco-concerns and the desire for more interesting stories will all combine with the spread of new local manufacturing technologies such as 3D-printing and make-on-demand, to trigger a resurgence in domestic manufacturing in established markets in 2013...
Read more, including examples from Tesla and Google »
Read more, including examples from Tesla and Google »
9. FULL FRONTAL
So what’s next for the mega-trend of transparency in 2013? Brands must move from ‘having nothing to hide’, to pro-actively showing and proving they have nothing to hide...
Read more, including examples from McDonald’s and Natura »
Read more, including examples from McDonald’s and Natura »
10. DEMANDING BRANDS
2013 will see switched-on brands (i.e. brands that are embarking on the much-needed journey towards a more sustainable and socially-responsible future) demanding thattheir customers also contribute...
Read more, including examples from Tata Docomo and Vitoria »
Read more, including examples from Tata Docomo and Vitoria »
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